This Privacy Policy describes how Smarty Bytes Innovation collects, uses, shares,
and protects information when you use our website, contact forms, AI-assisted phone lines,
subscription features, mobile apps, and any Google Ads-related software features we make available.
Information we may collect
- Contact information you submit, such as name, email address, and message content
- Questions you submit to the website AI support assistant and its generated responses
- Phone call information if you call an AI-assisted phone line, such as caller number,
transcript, summary, requested service, and follow-up notes
- Account and authentication details if you sign in to use subscription or software features
- Billing and subscription information processed through our payment providers
- Technical and usage data needed to operate, secure, and improve our products and website
Google Ads data
If you authorize a Google Ads integration, we may process account identifiers, campaign and
budget information, performance metrics, change history, and other data made available through
the Google Ads API for the features you request.
How we use information
- Respond to inquiries, support requests, and privacy requests
- Generate informational answers through the website AI support assistant
- Summarize AI-assisted phone calls so we can follow up on client needs
- Provide and maintain website, app, subscription, and software functionality
- Operate reporting, monitoring, and workflow features for authorized Google Ads use cases
- Improve reliability, security, product quality, and business operations
Sharing and service providers
We may share data with service providers that support our operations, such as hosting,
authentication, database, email, analytics, billing, telephony, and AI voice assistant
vendors. We do not sell personal information or Google Ads data.
Website AI support assistant
Questions submitted to the website support assistant are processed by Cloudflare Workers AI
to generate a response. Smarty Bytes does not intentionally store the chat conversation, but
Cloudflare may process limited technical and security data needed to operate and protect the
service. Do not submit passwords, payment information, health information, or other sensitive
data. AI-generated answers may be incomplete or inaccurate; contact us for account-specific or
important requests.
Retention and security
We retain information only as long as reasonably necessary for product functionality, support,
business records, and legal obligations. We use reasonable administrative, technical, and
organizational safeguards, but no system is completely secure.
Your choices and requests
You may contact us to request access, correction, deletion, or support regarding your data,
subject to applicable law and operational requirements. Requests can be sent to
support@smartybytes.ca.
Children's privacy
Our website and products are not directed to children under 13, and we do not knowingly collect
personal information from children under 13.
Contact information
Smarty Bytes Innovation
Toronto, Canada
support@smartybytes.ca