Vanguard Field Terms of Use

End User License Agreement · Effective date: August 16, 2026

These Terms of Use ("Terms") form a binding agreement between you and Smarty Bytes Innovation ("we", "our", or "us") governing your use of the Vanguard Field mobile application and any updates to it (the "App"). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

About Vanguard Field

Vanguard Field is a field-work record-keeping app for individual HVAC, electrical, and plumbing contractors. It helps users manage jobs and clients, track labour time, build quotes, conduct van audits, record incidents and signatures, manage maintenance schedules, and create job reports.

The free tier includes jobs, clients, labour time tracking, quote building, van audit, incidents, signatures, and up to three active maintenance schedules. Vanguard Pro adds PDF export and sharing, report branding, unlimited history, and unlimited maintenance schedules.

Acknowledgement

These Terms are concluded between you and Smarty Bytes Innovation only, and not with Apple Inc. ("Apple"). Smarty Bytes Innovation, not Apple, is solely responsible for the App and its content. These Terms do not provide for usage rules for the App that conflict with the App Store Terms of Service in effect as of the date you obtained the App, and you acknowledge you have had the opportunity to review those Usage Rules.

Scope of license

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on any Apple-branded product that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing. You may not distribute, sell, sublicense, rent, reverse engineer, decompile, or create derivative works from the App except to the extent that restriction is prohibited by applicable law.

Eligibility and your responsibilities

You must be at least 18 years old to use the App. You are solely responsible for:

Local records and backups

The App has no account system or backend for field records. Jobs, clients, quotes, photos, labour time entries, maintenance schedules, incidents, signatures, and related information are stored locally on your device. We do not receive those records and cannot recover them.

You are responsible for maintaining any device backups or exported copies you need. Clearing app storage, resetting the App, or uninstalling it may permanently delete local records.

Location, photos, and exports

If you grant permission, the App reads foreground location when you tap Start Job and when you log an incident. It does not use background location. Typed addresses may be geocoded by the device's operating system. Camera and photo-library access is used only when you choose to add job or incident evidence.

Vanguard Pro can generate PDF reports and open the device's system share sheet. You decide whether to export a report and which person, app, or service receives it. You are responsible for confirming that the report is appropriate to share and that the destination is secure.

Subscriptions, free trial, and billing

We may change pricing for future billing periods with notice as required by applicable law and App Store policy.

Maintenance and support

Smarty Bytes Innovation is solely responsible for providing any maintenance and support services for the App, as specified in these Terms or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. Support requests may be sent to support@smartybytes.ca.

Warranty

The App is provided on an "as is" and "as available" basis without warranties of any kind, to the maximum extent permitted by applicable law.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you.

To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.

Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty will be our sole responsibility.

Product claims

Smarty Bytes Innovation, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of the App.

This includes: (i) product liability claims; (ii) claims that the App fails to conform to applicable legal or regulatory requirements; and (iii) claims under consumer protection, privacy, or similar legislation.

These Terms do not limit our liability beyond what is permitted by applicable law.

Intellectual property claims

In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Smarty Bytes Innovation, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

Legal compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Third-party terms

You must comply with applicable third-party terms of agreement when using the App, including the App Store Terms of Service. Subscription management is provided through RevenueCat, and its processing of subscription identifiers is described in our Privacy Policy.

Operating-system location services and any destination you select for an exported report are also subject to their own terms.

Third-party beneficiary

You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms.

Upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary of these Terms.

Limitation of liability

To the maximum extent permitted by applicable law, Smarty Bytes Innovation will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, records, profits, or goodwill, arising out of or related to your use of or inability to use the App.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You are responsible for reviewing and preserving your field records and for any business or professional decision based on information created in the App.

Termination

These Terms are effective until terminated. We may suspend or terminate your license if you breach these Terms. Upon termination you must stop using the App and delete it from your devices. Sections that by their nature should survive termination will survive.

Changes to these Terms

We may update these Terms from time to time. The updated version will be posted at this URL with a revised effective date. Your continued use of the App after an update takes effect constitutes acceptance of the revised Terms.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles, except where mandatory consumer protection law in your place of residence provides otherwise.

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